Before – PDF small book – not user friedly
A – The PDF’s were very long 18-24 pages on average, but only 4 pages of industry-specific information.
B – Layout was terrible for mobile and unreadable or very hard to read for older & disabled users (not meeting accessibility requirements)
C – Often missing links to guides/resources on the website.
D -took too long to make and be approved 2-3wks. So often they were out-of-date.
Working with Jane Krokos (COVID-19 Guidance Team). Using Human-Centered Design to rethink how we communicate and structure COVID-19 industry guides. So it is easter to use.
Moving from 22x min-book PDF guidelines not-user-friendly, not accessible, hard-to-follow.
Moving to a new step-by-step industry guide (new web template), like a food recipe, or a how-to-guide.
More accessible and clearer for people with a disability, older and tired/stressed users.
Consistent formatting layout & style
- With skip-ahead-option (using “on this page”)
- Have more hyperlinks to guides and resources.
- Words that more people can understand fast. Make page names, IA & website structure easier
Must-do-items and highly-recommend steps. The minimum requirements for Business
Tailored to that sector/industry
- (reduce 15-20 pages) by cutting or move-and-link the non-industry-specific generic guides/resources
- = faster to update = so less out-of-date content
Using the Trove (so you can see the PDF files)
See the old page with PDFs >>
30 Dec 2020
Using the Wayback Machine
See the launch pages >>
Award Winner!
This work contributed to helped us win the prestigious
Department of Jobs, Precincts and Regions (DJPR) Secretary’s Award 2021.
Congratulations ICRG Guidelines and Communications Teams!
See full details below
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After – new website template
Using the Wayback Machine
See the launch pages >>
Award details
Sign I helped to write for COVID-19 Responce
